Ownership of the end-to-end Product Life Cycle to ensure high level of customer satisfaction. Maintain competitive advantage, and opportunities that meets growing customer demands. Excellent communication and presentation skills and ability to work with cross function teams is required for the person who can deliver on the expectations from this role.
- Oversees development and management of high quality and competitive products, services and solutions for business customers
- Ability to deep dive into the customer base, define micro segments and create targeted products
- Define and review policies, procedures and guidelines for the Product and monitors and supervise their implementation
- Enhances the services to meet the growing customer demands and provide customized solutions for products and services in order to meet revenue targets
- Monitors, evaluates and highlights the products ongoing performance and quality of its output, services, monitors and reviews key performance indicators
- Analyze product and business KPIs, and accordingly undertakes corrective actions to meet objectives
- Churn management and proactive plan to meet objectives
- Seek timely feedback from the Customer to enhance product features to ensure portfolio is competitive
- Product Life cycle management for business broadband services
- Develop new services – brings new ideas in emerging technologies of virtualization, 5G
- Good knowledge of enterprise telecom & digital products.
- Product life cycle management and customer value management
Qualification & Experience:
- Graduation in Telecom/ Engineering, MBA (Marketing)
- 6-9 years’ experience in enterprise product management with high analytical skills.
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A