Friday , November 27 2020

JP Morgan Jobs – Fund Accounting Operations Service Delivery

Website J.P. Morgan

Job Responsibilities:

This is an Associate position in Fund Accounting Operations Service Delivery, that will take a lead role as a Client facing contact supporting the Fund Accounting Teams.

  • Ensure the service quality that is delivered to Clients is of an excellent standard
  • Represent J.P. Morgan across client driven and regulatory change discussions for Fund Accounting.
  • Seeks opportunities and responds to initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client
  • Supporting the Fund Accounting Teams in Offshore locations to deliver a quality product through efficient issue resolution and proactive client engagement.
  • Be a communication source for escalation of all issues, service updates, and progress updates for the Client.
  • Work closely with change and on-boarding colleagues to ensure smooth transition of new products/fund on-boarding.
  • Maintain an open and interactive relationship with internal partners including Client Services, Custody and Transfer Agency.
  • Participate and lead, where necessary, in Fund Accounting service reviews with the Client.
  • Work with team and colleagues in region to build out and continuously develop the Operation Service Delivery model for our Clients
  • Build a stable relationship with the Client to support key interactions and seamless escalation.
  • Be a point of contact for a significant J.P. Morgan Client or multiple key Clients within Fund Accounting.

Job Requirements:

  • A strong sense of ownership and responsibility.
  • Strong written and verbal communication skills with complimentary presentation skills.
  • Ability to manage the Clients change agenda with conflicting priorities.
  • Excellent client facing skills.
  • Ability to interact efficiently with Clients and effectively manage client expectations.
  • Fund Accounting experience.
  • Knowledge of key operations controls & workflow.
  • Strong organizational and time management skills.
  • Willingness to make decisions, while ensuring buy in from internal and external stakeholders.

Job Details:

Company: J.P. Morgan

Vacancy Type:  Full Time

Job Location: Edinburgh, Scotland, UK

Application Deadline: N/A

Apply Here